TINE respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used, disclosed and protected when you visit tinebuds.com, place an order, contact us or otherwise interact with TINE.
Depending on how you interact with our store, we may collect information such as:
your name, billing and shipping address, email address, telephone number, order details, transaction information, customer support communications, IP address, browser/device information, website activity, cookie identifiers and marketing preferences.
Payment information is processed through Shopify and/or the relevant payment provider. TINE generally does not receive or store complete payment-card credentials.
We may use personal information to:
process and deliver orders; process payments, refunds and returns; provide customer service; send transactional messages; prevent fraudulent transactions; operate and improve our website; analyze store performance; personalize aspects of the shopping experience; comply with legal obligations; and send marketing communications where permitted.
Our online store is hosted using Shopify.
We may also work with service providers that help us operate our business, including providers for:
payment processing, shipping and fulfillment, analytics, advertising, email communication, fraud prevention and customer support.
These providers may process information only as necessary to provide their services and subject to their own contractual and legal obligations.
TINE may use cookies and similar technologies to keep the store functioning, remember preferences, understand website usage, measure advertising performance and improve the customer experience.
Some cookies are essential for the website to operate.
Other cookies may relate to analytics, personalization or advertising.
Where required, you may be presented with controls allowing you to accept or reject certain non-essential cookies.
We may use analytics and advertising technologies provided by companies such as Google, Meta and other advertising or measurement partners.
These services may use cookies or similar identifiers to understand interactions with our website and measure or personalize advertising, subject to applicable consent requirements.
If you subscribe to TINE marketing communications, we may send information about:
new products, offers, field content, promotions and other TINE news.
You can unsubscribe at any time using the unsubscribe link in our marketing emails.
Transactional communications relating to existing orders may still be sent.
We do not sell customer information in the ordinary meaning of exchanging personal data directly for money.
We may disclose information to service providers, professional advisers, government authorities or other parties where reasonably necessary to operate the business, enforce our rights, comply with law or protect against fraud and abuse.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order administration, accounting, fraud prevention, legal compliance and dispute resolution.
We use reasonable administrative, technical and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Depending on your location, you may have rights regarding your personal information, such as requesting:
access, correction, deletion, restriction, portability or withdrawal of certain consent.
You may also have rights relating to targeted advertising or certain uses of personal information.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
TINE is not intended for children to independently make purchases.
We do not knowingly seek to collect personal information from children contrary to applicable law.
We may update this Privacy Policy periodically to reflect changes in our business, technology or legal obligations.
The latest version will always be published on this page.
For privacy-related questions:
